Howard’s Medical formally announced last week we are opening a third location in Ellensburg. I am a “why” person so this post will seek to explain why we are opening a new location.
Two years ago, we would not have considered moving to the Kittitas Valley. There was a great respiratory supply company (KVH Home Respiratory) and a great local pharmacy that provided other DME supplies (durable medical equipment) and billed Medicare. Both companies have since stopped providing these items, so as of June 1, 2015 there is not a single DME storefront location in Kittitas County.
Ellensburg is similar to Selah where Howard’s Medical begin in 2004. They are both small towns where getting to know individual customers and providing excellent customer service still really matters.
Why call our new store Kittitas Medical instead of Howard’s Medical? Howard’s is a local name well-known to Selah residents since the late 50’s and we want Kittitas Medical to mean the same to the residents of Kittitas Valley. We are not going to be “just another business” in town, we want to come alongside you, serve you and help maintain your independence in the home for as long as possible. We will be available for consultation, instruction, and a kind word to help out.
We have signed our lease at 800 South Pearl in Ellensburg across the street from the Rite Aid pharmacy. To the north of us is the DSHS building which houses Canyonview Physical Therapy, Memorial Services Clinic, Dr. Jeffrey Ventre’s monthly wheelchair clinic, Pinnacle Sleep Center, and monthly visits from Cascade Foot & Ankle and Yakima Urology. Across the street from us is the Super 1 Grocery store. Behind us is the medical practice Family Health Care of Ellensburg.
Our main goal is convenience for the residents of Kittitas Valley. We are currently waiting on a permit to partition out part of our store, and we plan on opening August 1, 2015. We will employ a full-time, in-store Team Lead as well as a full-time Delivery Technician for those customers who cannot make it into the retail location. Both of these team members have just been hired and we will be announcing them next week so stay tuned!
We are looking forward to serving your family this year. Our slogan is, “Our family serving your family’s health care’s needs.” We don’t take serving lightly, so let us know what we can do to help you be as independent as possible, both inside and outside your home.
Erik Mickelson and the rest of the team at Howard’s Medical and Kittitas Medical Supply