Enjoy and exciting Sales Manager career at Howard’s Medical Supply
● Serve the customers of Howard’s Drug and Medical Supply by offering superior customer service and top quality medical supplies.
• Must be flexible, dependable, and have the ability to solve problems while on the go
• Communicate effectively with seniors, people of all ages and coworkers, smile and make people feel welcome; be willing to “go the extra mile”
• Must be competent with use of computers, email, the internet, Bonafide/Brightree/Encore, and Microsoft Office (especially Outlook and Excel)
• Responds to telephone inquiries and orders from homecare patients, doctors and referral sources as well as follow-up phone calls and letters
• Determines the best method for providing services
• Processes telephone orders by preparing patient paperwork
• Fitting of some medical equipment/especially wheelchairs
• Complies with and adheres to all regulatory compliance areas, policies and procedures and Medicare “best practices”
• Resolves patient complaints by identifying problems and coordinating appropriate corrective action
• Coordinates the delivery, set-up and pick-up of equipment, supplies and services with appropriate personnel
• Primary person to oversee all out-of-store, hospital, doctor and respiratory marketing
• Schedule appointments
• Act as go-to persons for billing paperwork claims that go to doctor’s offices
• Educates physicians, hospital personnel, home health agencies and other traditional referral sources on contracted partner’s policies and procedures
• Knowledge of billing LCD’s of what is covered and not covered by certain 3rd party insurances, Medicare, and especially DSHS
• Variety of other day-to-day requirements
Education and/or experience:
• Education or experience equivalent to a college degree is required and life experience
• Salary at $30,000/year + monthly performance-based commission of $500-$3,000 depending on sales
• Health insurance is provided as well as vision and dental
● Flexible (40+ hours/week) depending on customer traffic Monday-Friday. Hours will include an occasional Saturday.
Howard’s Medical LLC.